Last updated: 11 January 2026
Last Updated: January 11, 2026
These Terms of Service (the "Terms") constitute a legally binding agreement between L4 Labs Limited ("Company," "we," "us," or "our"), a company registered in England and Wales, and the individual or entity ("Customer," "User," or "you") accessing or using the Ramsai platform and associated services (collectively, the "Services") available at https://l4labs.com/ramsai.
By registering for an account, clicking "I Agree," or accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or a prominent notice on the Service. Your continued use of the Services after such changes constitutes acceptance of the new Terms.
Ramsai is an artificial intelligence-powered drafting and analysis tool designed to assist professionals. You acknowledge and agree that the Services are provided solely as a support tool to enhance human productivity and do not replace professional judgment, legal advice, or expert review.
The Services do not constitute legal, financial, medical, or other professional advice. No attorney-client or fiduciary relationship is created between you and L4 Labs Limited through your use of the Services.
(a) Mandatory Review: You agree that you are solely responsible for reviewing, verifying, editing, and approving all content, data, code, or text generated by the Services ("AI Output") before use.
(b) No Blind Reliance: You shall not rely solely on the AI Output for critical decision-making or official documentation without human verification. You acknowledge that Artificial Intelligence systems are probabilistic and may produce "hallucinations," factual errors, inconsistent logic, or omitted context.
You assume full responsibility for the use of any AI Output. L4 Labs Limited shall not be liable for any errors, omissions, or inaccuracies in the AI Output, nor for any damages (direct or indirect) resulting from your failure to verify the AI Output.
You may not use the Services in connection with any "High Risk Activities" where the failure or inaccuracy of the AI Output could lead to death, personal injury, physical or environmental damage, or severe financial loss.
As between the parties and to the extent permitted by applicable law, you retain all ownership rights in the data, text, and information you submit to the Services ("Input"). Subject to your compliance with these Terms and payment of applicable fees, L4 Labs Limited assigns to you all its right, title, and interest in and to the AI Output generated specifically by your Input.
L4 Labs Limited retains all rights, title, and interest in and to the Services, including the underlying software, algorithms, AI models, user interfaces, documentation, and any pre-existing templates or data (collectively, "L4 Labs IP"). Nothing in these Terms grants you any rights to the L4 Labs IP other than the limited license to use the Services.
To the extent permitted by applicable privacy laws, you grant L4 Labs Limited a non-exclusive, worldwide, royalty-free license to use anonymised and aggregated usage data derived from your use of the Services to analyze trends, detect security anomalies, and improve the performance of our models.
You agree not to use the Services to:
(a) Generate content that is unlawful, defamatory, infringing, or fraudulent;
(b) Reverse engineer, decompile, or attempt to derive the source code or underlying components of models of the Services;
(c) Use the AI Output to develop a competing foundation model or AI service;
(d) Automate use of the system in a manner that exceeds standard user parameters (e.g., scraping or mass-generation via unauthorized APIs).
Access to Ramsai is offered on a subscription basis. You agree to pay the fees applicable to your selected subscription plan. All fees are non-refundable except as required by law.
We may use a third-party payment processor to bill you. If your payment method fails, we may suspend your access to the Services until payment is received.
7.1. Each party (the "Receiving Party") agrees to protect the confidentiality of any non-public information provided by the other party (the "Disclosing Party") with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.
7.2. L4 Labs Limited will treat your Input and AI Output as your Confidential Information, subject to the exceptions in our Privacy Policy regarding data processing required to deliver the Service.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, L4 LABS LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THE AI OUTPUT WILL BE ACCURATE, COMPLETE, OR CURRENT. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THE SUITABILITY OF THE SERVICE FOR YOUR SPECIFIC USE CASE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL L4 LABS LIMITED BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF THE SERVICES; OR (B) ANY AI OUTPUT GENERATED BY THE SERVICES.
IN NO EVENT SHALL L4 LABS LIMITED'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED POUNDS STERLING (£100.00) OR THE AMOUNTS PAID BY YOU TO L4 LABS LIMITED FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless L4 Labs Limited, its officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms; or (c) your use of any AI Output in a manner that violates the rights of a third party or applicable law.
11.1. Governing Law. These Terms are governed by the laws of England and Wales. You explicitly agree to submit to the exclusive jurisdiction of the courts of England and Wales for any dispute arising out of these Terms.
11.2. Severability. If any provision of these Terms is found to be unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.
11.3. Entire Agreement. These Terms constitute the entire agreement between you and L4 Labs Limited regarding the Services and supersede all prior agreements.